Privacy Policy

1. Introduction

Starting Five Sports Management ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through our programs including S5 Challenge, S5 Grassroot, S5 Academy, and Basketball Buddies.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our programs or academies
• Submit an Expression of Interest form
• Contact us through our website
• Subscribe to our newsletters
• Participate in tournaments or events
• Make payments for our services

This information may include:

• Full name
• Email address
• Phone number
• Date of birth
• Address (including state and district)
• Parent/Guardian information (for minors)
• Payment information
• Photographs and videos

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our basketball training programs and academies
• To process registrations and enrollments
• To process payments and transactions
• To communicate with you about programs, events, and updates
• To organize and manage tournaments
• To send promotional materials and newsletters (with your consent)
• To improve our website and services
• To respond to your inquiries and support requests
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Sharing of Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including payment processing, email delivery, hosting services, and analytics.

4.2 Payment Processors

When you make a payment, your payment information is processed by our third-party payment processors. We do not store complete credit card or bank account details on our servers.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files placed on your device.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements (with consent)
• Preference Cookies: Remember your settings and preferences

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure storage with access controls
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Withdraw Consent: Withdraw consent for processing based on consent

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our programs include services for children. We collect information about minors only with the consent of their parents or legal guardians. Parents and guardians have the right to review, correct, or request deletion of their child's personal information by contacting us.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms like Facebook and Instagram. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: